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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Esteban Gutierrez

October 30, 2025

5  out of  5
rating by Esteban Gutierrez
"Always a pleasant experience the times ive called. Very nice and very helpful."
We responded:
"Esteban- thank you for the kind review. We are so glad you are getting the great customer service we work hard to provide. We look forward to the next time you call!"
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korynn thompson

October 24, 2025

5  out of  5
rating by korynn thompson
"I have personal and business insurance with State Farm and I always have sierrah helping me she has made every change so effortless for us and is always super helpful and nice she also does a great job of getting back to you in a timely manner very happy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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April Bowling

October 23, 2025

5  out of  5
rating by April Bowling
"Sierrah at Ryan Gilbrichs State Farm office was great at following up and reminding me about a quote I had asked for. Made it easy and time efficient in my busy schedule to take care of a mundane, but necessary task. Keep up the good work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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darin strawn

October 22, 2025

5  out of  5
rating by darin strawn
"Very professional. Sean did so much for us from giving quotes, answering questions to guiding us to proper locations to find documents. Very patient and knowledgeable. So happy with our overall experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chloe-Lian McIntosh

October 20, 2025

5  out of  5
rating by Chloe-Lian McIntosh
"Ryan was awesome! He was incredibly knowledgeable, patient, and kind throughout the entire process. He took the time to explain all my options clearly, helped me find the best coverage for my budget, and made everything so easy to understand. It’s rare to find someone who genuinely cares about helping their customers rather than just making a sale. I really appreciate his humour! I’d absolutely recommend him to anyone looking for stress-free car insurance help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shawn Haydon-Moran

October 15, 2025

5  out of  5
rating by Shawn Haydon-Moran
"Sierra was amazing today, helping me re-evaluate my homeowners insurance at my request and teaching a lot of little tips that I didnt know about. Thank you Sierra!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ginger Lawrence

October 14, 2025

5  out of  5
rating by Ginger Lawrence
"I switched from my long time insurer to State Farm and I couldn't be happier! The staff has been amazing and are always quick to respond and answer any questions I have. Very happy I made the switch!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cori Uhland

October 13, 2025

5  out of  5
rating by Cori Uhland
"Excellent customer service, very friendly, patient, and helpful. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nita

October 8, 2025

5  out of  5
rating by Nita
"I had been looking for insurance and was getting frustrated then i connected with Britney and she was fun to talk and easy to talk to she didn’t lie or sale me a dream and everything worked out I will be recommending people to Britney from State Farm they had the best price went from paying 490$ to 280$ I’m happy thanks Britney ."
We responded:
"Brittany does a great job helping our customers understand their insurance options and get setup at a great price with exactly what they want. Thanks for the great feedback Nora!"
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Violette Grey

October 8, 2025

5  out of  5
rating by Violette Grey
"Ryan's office has the best service. I like to go into the office for person to person conversation. The underwriters are amazing, personable and professional. Coverage is fair, claims, on the very rare occasion that I need them, are processed seamlessly. I highly recommend Ryan Gelbrich Ins Agency if you live in the Salem MSA."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bill Sweeney

September 25, 2025

5  out of  5
rating by Bill Sweeney
"I came into the office with questions about my policy, and Sierra was extremely helpful. Thanks so much!"
We responded:
"Thanks Bill! Sierrah does a great job providing exceptional customer service to our customers. Thanks for trusting us with your insurance!"
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jason miller

September 24, 2025

5  out of  5
rating by jason miller
"Always happy with my experiences when dealing with the office staff they’re very quick to take care of my problems. I’ve been with this company for many many years. Thank you."
We responded:
"Jason we appreciate your loyalty and don’t take it lightly that you trust us with your insurance needs. We appreciate the kind feedback and look forward to serving you for many years to come"
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Alex Jensen

September 24, 2025

5  out of  5
rating by Alex Jensen
"Mondi was a big help with getting the right insurance"
We responded:
"Thanks for the 5 stars Alex! Mondi does a great job for our customers making sure they have the right coverage in place! Thanks for trusting us with your insurance."
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Don Lutjen

September 24, 2025

5  out of  5
rating by Don Lutjen
"I worked with Maria who stayed at work late to put my insurance package together and at a price that beat the competition. Thank you Maria!"
We responded:
"Don thank you for your kind words! Maria does a great job helping people with their car and home insurance. We are glad that we were able to get you coverage at a good price! Welcome!"
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Connie Jacobson

September 22, 2025

5  out of  5
rating by Connie Jacobson
"Received quick and accurate information for my renters insurance."
We responded:
"Thanks Connie! That’s what we work towards that you’d get information quickly and accurately. Thanks for the feedback!"
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Ashley Cao

September 19, 2025

5  out of  5
rating by Ashley Cao
"Mondi was extremely helpful and quick on helping me with my policy for my small business. She answered all my questions and made me feel more confident in the process! Highly recommend :)"
We responded:
"Great to hear Ashley! Mondi does a great job helping our business insurance customers feel educated and make the right decisions to protect themselves and their businesses! We appreciate the feedback!"
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Lorelei Gilmore

September 10, 2025

5  out of  5
rating by Lorelei Gilmore
"Great, friendly service."
We responded:
"Lorelei- thanks for the review! I know you know us well and we are so grateful for your loyalty and the kind words."
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H Mj

September 4, 2025

5  out of  5
rating by H Mj
"Ian Hagen was, at minimum.... "Amazing!! I've had some unknown, to me, barriers to getting insurance, yet Ian went round and round with me until He was able to finally find something that worked for me. 3 days at the DMV until I met him; Finally was able to move on with my life and car insurance. Would recommend him to Anyone, Everyone... He also makes it less painful by his genuine down to earth ability to relate to others easily, and humor our jokes; as needed. Great Agent!!! 🤗"
We responded:
"Ian does a great job onboarding our customers. Thanks for choosing us for your car and life insurance!"
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David Rhoades

September 3, 2025

5  out of  5
rating by David Rhoades
"I had one of the best experiences today with State Farm . We all know how this can go just getting a quote and getting a quote was never easier than my experience today with State Farm I especially want to thank the Lady that helped me ( I apologize for not remembering your name ) Very professional and knowledgeable bless you David Rhoades"
We responded:
"David we are so glad it was easy! Our goal is to provide a simple, straightforward experience where you feel empowered to make an educated decision about your policies at a fair cost. Thanks for the kind words!"
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Cam Hayden

July 28, 2025

5  out of  5
rating by Cam Hayden
"Mondi was a great help to me in my insurance exchange process. She made getting my insurance as close to the policies I had in Texas possible here in California. She was informative and you could tell she truly wanted to ensure I got the best service and coverage and understood things fully and completely! I’d recommend working with her to anyone!"
We responded:
"Cam- welcome! We are thankful you chose to work with us! Mondi does such a great job and has years of experience. You’re right- she definitely wants you to feel educated and empowered to make good decisions about your policies. "
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David Rutherford

July 16, 2025

5  out of  5
rating by David Rutherford
"I was so frustrated with GEICO, and needing help. I was referred to Ian, explained my situation with my GEICO. He listened, got me set up with insurance within 30 mins. I highly recommend State Farm & Ian hands down."
We responded:
"David thank you for your kind words and we are so glad you trusted us with your insurance!"
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Leah Santos

July 7, 2025

5  out of  5
rating by Leah Santos
"Sean was super helpful when it came time to update our life insurance policy and he was not pushy at all! He gave recommendations and allowed us to take our time with finalizing decisions, letting us know the different options we had and how it may affect us in the long run. Highly recommended working with him!"
We responded:
"Leah thank you for the positive feedback. We believe that this is the most important policy in your toolkit and it deserves to be treated as such. We want you to feel informed and empowered to make strong, educated decisions about what’s best for you when it comes to life insurance. Thanks for trusting us with this, and for the kind words about your experience with Sean."
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Criselda Cisneros

July 3, 2025

5  out of  5
rating by Criselda Cisneros
"Absolutely appreciated the quick reply and service I received from Mondi! We were able to customize a bundle of all the essentials that my family needed while providing the best rates!"
We responded:
"Criselda- thank you for the kind words and positive feedback. We are so glad to have been able to provide a customized auto and home insurance bundle and at a good price. "
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Pam Brady

June 30, 2025

5  out of  5
rating by Pam Brady
"Loved working with Ian. He was easy to get ahold of, responded quickly to all of my questions and we saved a ton! I’ve recommended him to my family and friends."
We responded:
"Pam- we are so glad we were able to save you money on your insurance and do it in a way that you’d share with others. We are so grateful and glad to have you! "
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Chuck McFarland

June 30, 2025

5  out of  5
rating by Chuck McFarland
"Helpful and friendly! I had the joy of talking to Sierrah, who was able to answer all my questions."
We responded:
"Thank you for the positive feedback Chuck! Sierrah does a great job helping our customers feel educated about their insurance. Glad we were able to help today!"